20 Social Commerce Statistics in 2023

If you've never heard of social commerce, let alone used it, it is the practice of selling goods directly through social media sites like Facebook, Instagram, Twitter, or, if you're in China, most likely WeChat. Additionally, it aims to engage online shoppers by providing knowledgeable product guidance and support.

Social commerce acknowledges the inherently social nature of social media. So you can research products and compare notes about your online shopping experiences using groups, forums, and communities. The term "conversational commerce," popularised by Chris Messina of Uber, is connected to this. Messina made a prediction in 2015 that messaging services like Facebook Messenger and WhatsApp would make online sales easier and more conversational. Customers can now engage with brands in real-time thanks to this.

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The way consumers shop and engage with brands has been completely transformed by social commerce. Businesses have tapped into the enormous potential of fusing social networking and e-commerce thanks to the rise of social media platforms. Social commerce is anticipated to keep growing in 2023, influencing the direction of online retail. This article will examine 20 compelling statistics about social commerce that demonstrate its importance and influence.
Here are 20 Statistics for social commerce in 2023:

1. By the end of 2023, it is anticipated that global social commerce sales will total $3.6 trillion, a startling 31% increase from the previous year.

2. With 80% of consumers admitting to having made a purchase directly through a social media platform, social media platforms significantly contribute to social commerce.

3. With 70% of shoppers using the platform to find new products, Instagram continues to be one of the top social commerce platforms.

4. With 85% of consumers favoring video-based product reviews and demonstrations, video content continues to rule social commerce.

5. In 2023, 83% of all orders placed through social commerce will be made on mobile devices.
 
6. In the social commerce sector, 93% of purchasing decisions are influenced by user-generated content, such as customer reviews and social media testimonials.

7. The average order value (AOV) for transactions involving social commerce is $65, demonstrating consumers' willingness to spend on social media platforms.

8. With 89% of marketers reporting that influencer partnerships have increased their brand's visibility and sales, influencer marketing is a major force behind social commerce.

9. Facebook, with 2.91 billion monthly active users who interact with content about shopping on the platform, continues to be a dominant force in social commerce.

10. Social commerce is not just for physical goods; 40% of consumers have used social media to buy digital goods or services.
 
11. Customers now have a better understanding of the features and advantages of the products thanks to the integration of augmented reality (AR) in social commerce experiences, which has resulted in a 63% increase in conversion rates.

12. With 78% of consumers admitting to making impulsive purchases through social media platforms, social commerce has a significant impact on these purchases.

13. Customers spend 20–40% more when brands actively interact with them on social media, demonstrating the value of developing effective social commerce strategies.

14. With 67% of fashion shoppers using social media to find product inspiration, social commerce has a significant impact on the fashion industry.

15. Compared to social commerce platforms that require users to visit a different website, those that offer seamless checkout experiences see a 30% higher conversion rate.
 
16. Social commerce is a highly effective channel for increasing sales, with an average conversion rate of 4.4%.

17. On social commerce platforms, user-generated content such as unboxing videos and user reviews generates 2.4 times more engagement than branded content.

18. 77% of consumers say they are more likely to buy from brands they follow on social media, demonstrating the significant impact social commerce has on brand loyalty.

19. Social media is an essential platform for brands to promote their offerings because 62% of consumers think it's the best place to find new products.

20. Social commerce is not just for younger age groups; 46% of consumers 55 and older have bought something on social media. The social commerce landscape is still changing as 2023 approaches, giving brands new chances to engage with customers and boost sales. These 20 facts demonstrate the enormous potential of social commerce and the necessity of embracing this movement to remain competitive in the market. Brands can reach a global audience and offer customers individualized shopping experiences by utilizing the strength of social media platforms. It's time for businesses to adapt and flourish in this dynamic environment because social commerce is the way of the future.

In the retail sector, social commerce has emerged as a game-changer, bridging the gap between social media and online shopping. It will continue to influence consumer behavior, propel sales, and transform how brands interact with their audience in 2023. For companies looking to succeed in the digital age, adopting social commerce strategies is now a requirement rather than an option.